Do we need separate licenses for each server? We have multiple servers for load balancing. Send a request to and a representative will contact you. How can we add more users to our Enterprise volume license? If you purchased Download Insurance, you can redownload for 24 months. If you bought your license on, you can redownload your files within two weeks of purchase on the 2Checkout portal. Please note, this does NOT apply to individual licenses purchased on, and you can't setup an account in KEF. If you have issues, open a ticket with Kofax Enterprise support to have a new login assigned. How do we redownload and reinstall our software?Īccess your Power PDF Advanced Volume (for Enterprise) software through Kofax Electronic Fulfillment at. ![]() To renew, send an email request to and a representative will contact you. How do we renew an expiring Maintenance and Support contract? You'll need to create a new account in KEF. Old Nuance Network account logins and passwords will not work with KEF. Support is now available through Kofax Electronic Fulfillment (KEF), which can be accessed at. Support is no longer provided via the Nuance Network portal since Power PDF is now owned by Kofax. We’re unable to login to the Nuance portal. ![]() Learn more about available coverage here. There is limited support available beyond 90 days. This covers installation, setup, configuration and reinstallation of software during this period. Kofax offers a 90-day product support warranty from date of purchase on all desktop products, including Power PDF, PaperPort and OmniPage. Purchases from other retailers and websites are not eligible for our 30-day money back guarantee, you will need to contact the outlet you purchased from for their return policies. Your refund will be processed within three business days. Simply reply to your confirmation email or send an email to within 30 days of your purchase with your order number and reason for cancellation. Kofax offers a 30-day money back guarantee on Power PDF, PaperPort and OmniPage individual licenses purchased only on. If you received Power PDF, PaperPort or OmniPage with the purchase of a scanner, printer or other device, you'll need to contact that manufacturer for all support. In either case, the Kofax customer support team will provide technical support on the product. If you purchase through, you'll work with the Kofax support team for refunds and customer service. When you purchase through a reseller, you'll need to contact them directly for refunds and customer service. What's the difference in buying a license through versus a reseller such as Staples, Office Depot or CDW? Please contact support or engage with a chat rep on any Power PDF web page and provide your serial number to get a discount code. If you have an older version of Power PDF, and upgraded Windows to v11, you may want to consider an upgrade. Kofax Power PDF 3.1 and higher is compatible with Windows 11 and Office 365. ![]() What Power PDF versions are compatible with Windows 11? Unsure which Power PDF Advanced is right for you? Help Me Choose Support for Citrix, Microsoft App-V and Windows Server deploymentĭrag and drop security profiles to quickly and easily secure PDFsĬustomization Kit for flexible configurationīuild custom connectors with Published Connector SDKĪPI capabilities via programming interface ![]() Single-admin to manage users, installs, security and updatesĬompatible with Microsoft Windows 8.1, 10, & 11 (32-bit and 64-bit editions)Ĭompatible with Microsoft Windows Server 2022, 2019, 2016, 2012 R2 Server add-on in the iManage 10 Web ClientĮnhanced features for adherence to accessibility standards for people with disabilitiesĮnhanced integration with Kofax SignDoc (separate purchase required)Ĭollaboration server – work together around the world Mobile solutions to read and annotate PDF, fill out forms, handwrite and sign signatures Proximal ‘fuzzy search’ to find more results in typos, word orders, etc. Native cloud integration with Microsoft OneDrive, Dropbox, Box and Google Drive cloud storageīrowser extension for Chrome and Edge to open and create PDFs Power PDF Advanced Volume (for Enterprise)Ĭreate PDFs from any document, web page, or directly from your scannerĬonvert PDF to and from Microsoft Word, Excel, PowerPointīates stamping with advanced formatting and page positioning
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